Try the best AI chatbot for customer service
Deliver faster, more personal support with our customer service chat software.
Why leading brands choose our AI chatbot
Gladly customer service chat software brings together AI automation, online chat support, and voice in a single platform—helping brands deliver faster, more personal experiences at scale.
All-in-one view
Online chat support software that shows each customer’s full history without tickets.
Simpler stack
Bring chat, voice, and automation together in one customer service platform.
From cost to growth
Cut support costs while boosting loyalty, CSAT, and revenue.
"Our AI kicks in and starts answering common, repetitive questions. If something goes wrong or it's a more complex inquiry, the AI routes the customer straight to an agent. It's a seamless transition. Our customers don't even realize they're talking to AI."
Nancy Orgill
Customer Support Manager, Kuhl
What makes our AI chatbot different from competitors
Gladly Sidekick doesn’t just answer questions—it drives loyalty, sales, and growth.
Empower self-service
Surface FAQs and personalized answers right in the chat widget.
Drive more revenue
Take payments, upsell, and close sales securely through live chat.
Turn browsers into buyers
Engage shoppers at the right moment and route them to the best agent.
How Allbirds scaled support with AI + human heroes
With Gladly, Allbirds unified conversations, empowered agents, and used AI to resolve issues faster than ever.
Faster resolutions
of cancel orders resolved
Chat speed
reduction in handling time
SMS speed
reduction in handling time
Ready to try the
best AI chatbot
for customer service?
