Podcast
• March 2, 2020
Andie Swimwear: Building a brand that feels like a friend
Featuring Melanie Travis
Founder and CEO at Andie
In this Gladly podcast episode, join Andie founder and CEO Melanie Travis as she recounts their growth into a thriving brand, with a team of Fit Experts that connect with their customers like a trusted friend. The end result: repeat business, a deeply engaged social media community, and over 600% growth year over year.
For many women, buying a swimsuit has always been an uncomfortable experience. Hear directly from Andie's CEO on how they’re changing the swimwear shopping experience forever.
"When a customer reaches out to customer support, that’s such an opportunity to create an evangelist, not just make a sale."
Melanie Travis
Founder and CEO, Andie
About the host
Joseph Ansanelli is Executive Chairman & Co-Founder of Gladly, a CX platform powered by AI that puts people, not tickets, at the center of every conversation. In addition to leading Gladly, Joseph is a partner at Greylock Partners. As host of Radically Personal, he serves as a curiosity translator, drawing out strategies and hard-won lessons from CX leaders navigating the AI revolution, exploring how they prove ROI, manage change, and scale without compromise.
