AI that sells, serves, and remembers
Gladly turns every search on your site into a sale. Our conversational AI understands intent, builds the cart, and checks shoppers out in one place, then remembers them for everything that comes after.
Nudges high-intent shoppers before they bounce
Personalized with complete customer history
Handles post-purchase with full context
Your team controls tone and recommendations
Works with your existing search, catalog, and order system
Trusted by the world's most customer-focused brands
One AI for the full customer journey
Most brands use one AI to sell and another to support, so every handoff starts from zero. Gladly runs both as one. The AI that helps a shopper buy already knows them when they return.
Catch intent early
Smart nudges spot high-intent browsing and open a conversation that guides shoppers to the right product.
Close the sale in conversation
Instant answers on sizing, fit, and shipping, then add to cart and check out in the same chat window.
Turn returns into revenue
The same AI handles orders and returns with full context, so returns become exchanges and questions become purchases.
Zero results = zero revenue
Keyword search matches words. Gladly understands natural language.
Your Search Bar | Gladly | |
Natural language | “I need hiking gear for Switzerland” returns zero results | Understands intent and builds a perfectly curated cart |
Typos | “Runing shos” hits a dead end | Understands what shoppers mean, typos and all |
Pre-purchase questions | Sizing and shipping questions go unanswered | Answered directly at the moment of decision |
Path to purchase | Shoppers work through filters, pages, and checkboxes | Recommends, adds to cart, and checks out in one conversation |
After the sale | Support runs in a separate tool that knows nothing about the sale | The same AI picks up with full customer context |
Turn every search into a sale
Book a demo and watch Gladly turn real searches into perfectly curated carts.