June 12, 2025

Writing the modern customer service platform RFP

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modern-rfp-guide
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The questions to ask for cost, value, and AI impact

Writing a CX platform RFP can be time-consuming and stressful. Balancing daily tasks with developing the right questions for potential partners takes time and expertise. Using a modern RFP guide helps CX leaders maximize the value of their software purchases and achieve better outcomes.

Write a CX platform RFP that delivers for support teams

Uncover value and identify risks with this free guide