resource
Scaling a customer support team for ecommerce growth
Transform your customer service center into a revenue-driving cornerstone with this comprehensive guidebook.
February 1, 2024
resource
2023 hero experience report
Uncover the motivations, challenges, and opportunities empowering the modern customer service team.
February 2, 2024
webinar
How to deliver exceptional customer support at every touchpoint
Learn the importance of meeting customers where they are
May 23, 2023
webinar
How ChatGPT is changing the customer support ecosystem
Here’s what today’s CX leaders are doing about it.
March 10, 2023
webinar
Scaling customer support in a high-growth company
Jeanne Bliss shares secrets from the best high-growth companies.
August 21, 2019
quiz
Can you spot our AI agent, Gladly Sidekick?
Test your skills in identifying Gladly Sidekick vs human customer support conversations. Challenge yourself with real examples and win exciting prizes!
July 23, 2025
resource
The 2025 guide to AI customer service
How to build, scale, and perfect your AI support strategy
February 13, 2025
webinar
Scalable growth without the frights — Busting the Gorgias ghost
Discover the hidden pitfalls of choosing Gorgias for your customer support needs.
October 11, 2024