resource
6 levels of AI maturity to uplevel your CX
See how AI advances from basic bots to smart, discerning intelligence.
July 16, 2025
blog
The power of And — the Gladly vision for the future of customer experience
Explore Gladly: AI designed to deliver radically efficient and radically personal service.
May 27, 2025
page
Why Gladly: #1 Customer service platform for ecommerce brands
What is Gladly? It’s the only AI customer experience platform built so you don’t have to choose between great service and strong business outcomes.
May 22, 2025
page
Customer experience AI built for LTV
The only customer experience AI purpose-built to deliver efficient service and lasting relationships—so you can grow loyalty, retention, and LTV.
May 22, 2025
blog
Gladly wins overall customer experience solution of the year | RetailTech Breakthrough 2025
Gladly is honored as RetailTech Breakthrough’s “Overall Customer Experience Solution of the Year,” recognizing innovation in CX.
April 22, 2025
blog
Boost customer experience with AI: why you should hire a dedicated expert
Want to boost customer experience with AI? Find out why hiring a dedicated AI expert is the key to success. Plus, get a free AI expert job description template.
April 22, 2025
blog
Tracking and measuring success with AI in customer experience
Discover how leading brands like Rothy’s are measuring AI success in customer service beyond traditional metrics.
October 30, 2024
webinar
Crafting authentic customer experiences, from retail to online
Gain insights on merging tradition with innovation in the digital era with Tecovas' CRO.
April 1, 2024