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6 new year’s resolutions for a radically personal 2026
Learn a few of the ways your brand can supercharge support by putting people first in your online customer experience this year.
January 19, 2022
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Keeping up with your customers in today’s retail environment
Great customer support is essential to building brand loyalty and driving continued growth. We’ve put together a couple of tips to. and the competition.
December 21, 2021
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How to make holiday shopping more human
Discover how human, personalized customer support – especially when things don’t go as expected – can turn holiday shoppers into loyal, returning customers.
November 22, 2021
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10 tips to boost revenue with social support commerce
Take a look at these strategies for using social support commerce to increase your brand’s reach by providing superior customer service.
November 12, 2021
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Using Instagram to generate revenue alongside a great support experience
Learn how customer support via Instagram offers a huge opportunity for gaining brand recognition, new customers and a reputation for great customer service.
November 1, 2021
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How KURU Footwear drives sales while reducing contact volume
When orders are on the rise, you simply can’t afford to let your customer support fall behind.
April 13, 2021
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Having multilingual CX is a modern shopping must-have. Here’s why
As more businesses move online and more of the world continues to become interconnected.
December 23, 2020
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The different types of customer service chatbots
Not all chatbots do the same thing We have the four main types of chatbots that you’ll see today.
May 1, 2020