blog
Marketplace customer service: key strategies for 2025 and beyond
Master marketplace customer service strategies to scale your support operations.
January 21, 2025
webinar
Scalable growth without the frights — Busting the Gorgias ghost
Discover the hidden pitfalls of choosing Gorgias for your customer support needs.
October 11, 2024
webinar
People-centric customer service in the age of AI
Learn about the new era of CX, which uses AI and human support to foster stronger loyalty.
April 1, 2024
resource
Using Instagram to drive revenue alongside a great support experience
Learn how a channel-independent social support commerce strategy can generate huge returns.
February 1, 2024
blog
Key AI terms for customer service
CX leaders should lean into these innovative concepts that are shaping modern support strategies.
August 16, 2023
blog
[Free checklist] Building a customer-focused business strategy
With this free checklist, you can determine whether your organization is taking a top-down approach to a customer-focused business strategy.
June 22, 2023
webinar
The direct link between hero happiness and customer satisfaction
Learn about the power of empathy in customer service
May 23, 2023
blog
4 reasons ecommerce brands chose Gladly
Accessible design and UI? Check. A full array of out-of-the-box features? Check. Modern technology that scales as the business does? Check.
April 21, 2023