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How Shopify brands should evaluate AI CX vendors
Cut through AI buzzwords with a practical framework. Five questions every Shopify brand should ask before choosing a customer experience vendor.
January 15, 2026
Interactive tool
Gladly CLV calculator
Find out how much you can improve your CLV with our CLV tool.
November 7, 2025
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Health & wellness
Gladly helps you deliver care that feels personal, not procedural, with AI that remembers every client and scales empathy effortlessly.
October 14, 2025
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Omnichannel AI for CX teams
Deliver fast, connected service across voice, chat, email, SMS, and social with one AI agent built for real conversations.
October 8, 2025
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Scaling companies
As you scale, stay personal. Gladly unifies conversations, automates routine work, and equips agents with AI for efficient, personal service.
October 2, 2025
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Free CX tools to improve your experience
Interactive assessments and quizzes to benchmark your CX performance and discover where AI can make the biggest difference.
September 17, 2025
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3 CX AI trends for 2026
Learn what actually matters (and what doesn’t) in AI for CX. Insights from Constellation Research + Gladly, with real next steps.
September 15, 2025
Interactive tool
Test your CX maturity in 5 minutes
See where your customer experience stands today — across AI, routing, service, and personalization.
September 9, 2025