blog
6 new year’s resolutions for a radically personal 2026
Learn a few of the ways your brand can supercharge support by putting people first in your online customer experience this year.
January 19, 2022
blog
Keeping up with your customers in today’s retail environment
Great customer support is essential to building brand loyalty and driving continued growth. We’ve put together a couple of tips to. and the competition.
December 21, 2021
blog
How to make holiday shopping more human
Discover how human, personalized customer support – especially when things don’t go as expected – can turn holiday shoppers into loyal, returning customers.
November 22, 2021
blog
10 tips to boost revenue with social support commerce
Take a look at these strategies for using social support commerce to increase your brand’s reach by providing superior customer service.
November 12, 2021
blog
Using Instagram to generate revenue alongside a great support experience
Learn how customer support via Instagram offers a huge opportunity for gaining brand recognition, new customers and a reputation for great customer service.
November 1, 2021
customer
Maximizing efficiencies during peak season with a single, all-in-one platform
With Gladly’s platform, PacSun quickly prepared 450 customer service agents before the holiday season. Read their success story with Gladly.
July 1, 2021
blog
How KURU Footwear drives sales while reducing contact volume
When orders are on the rise, you simply can’t afford to let your customer support fall behind.
April 13, 2021
customer
How Deckers improved its service level by 40%
With Gladly, Deckers' customer service teams streamlined their support channels and cut their customer wait times. See their success story.
January 22, 2021