blog
Gladly just won "Disruptive Technology of the Year"— here's why it matters for CX leaders
Gladly was named Disruptive Technology of the Year at the 2025 CCW Awards. Learn how our AI is changing customer experience for good—without tradeoffs.
June 11, 2025
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Revenue generation
See how ecommerce brands use Gladly to revenue from their customer service teams while delivering radically personal customer experiences.
March 11, 2025
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Customers | Gladly
Read the inspiring stories of our customers -- amazing companies leading the charge and delivering radically personal customer experiences.
March 10, 2025
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Gladly wins overall customer experience solution of the year | RetailTech Breakthrough 2025
Gladly is honored as RetailTech Breakthrough’s “Overall Customer Experience Solution of the Year,” recognizing innovation in CX.
April 22, 2025
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Best of AI and people
Gladly optimizes generative AI and customer service agents to ensure you deliver exceptional support experiences.
March 10, 2025
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The case for AI in B2B commerce
Discover how AI is revolutionizing B2B commerce, enhancing customer journeys, and boosting sales through personalized experiences for buying committees.
April 24, 2025
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Customer service AI
Gladly’s customer service AI speeds up resolutions, reduces handle times, and transforms automated support into personal experiences, boosting efficiency.
March 10, 2025
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Enhance CX and save money with Gladly’s CX platform
Increase exceptional, personalized customer experiences at scale while saving on resources with Gladly’s AI CX Platform.
March 7, 2025