podcast
KURU: Creating Anticipatory Customer Service Experiences
For footwear brand KURU, anticipatory service is key to their success. Hear their journey to world-class service on Gladly’s podcast.
May 24, 2022
podcast
Porsche: Legendary Customer Experience Matches a Legendary Vehicle
Learn all about Gladly, the people-centered customer service platform for B2C brands to scale personalized customer service.
February 20, 2020
podcast
How JOANN Creates a “Happy Place” for Service Teams and Customers
Gladly interviews craft retailer JOANN on how they reimagined their customer experience to provide a “creative happy place” for curious makers.
March 26, 2020
customer
Sees an 8x increase in agent productivity with Gladly's modern UI
With Gladly’s platform, Godiva’s customer service team increased productivity by 8X. Read their success story with Gladly.
March 2, 2020