blog
The 5 principles behind Gladly Customer AI intelligence layer
Explore the 5 principles of Customer AI that power efficient, personal conversations at scale, without compromising on experience or operational impact.
May 22, 2025
blog
The next version of Sidekick, 6 powerful AI capabilities that take Customer AI even further
Gladly Customer AI and our new suite of Sidekick products provides personalized resolutions, seamless integrations, and effortless support across every channel.
May 22, 2025
page
Gladly’s ecommerce marketplace customer service software
Gladly’s marketplace customer service platform streamlines support, boosts satisfaction, and drives growth for ecommerce marketplaces and platforms.
March 16, 2025
page
Gladly Sidekick Voice: AI customer support without hold times
Gladly Sidekick Voice elevates customer calls with AI-powered support that takes action and delivers personalized service without hold times.
March 13, 2025
page
Best of AI and people
Gladly optimizes generative AI and customer service agents to ensure you deliver exceptional support experiences.
March 10, 2025
page
Explore Gladly customer service | AI-powered, ticket-free CX
The Gladly CX platform unifies automation, customer context, and real-time insights—so support teams can deliver faster, more personal service at scale.
May 22, 2025
page
Customer Service AI Platform - Rated #1 easiest-to-use
Gladly is the AI customer service software that powers radically efficient, radically personal support—treating people like people, not tickets.
May 22, 2025
page
Customer service AI
Gladly’s customer service AI speeds up resolutions, reduces handle times, and transforms automated support into personal experiences, boosting efficiency.
March 10, 2025