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    Scaling a customer support team for ecommerce growth

    Transform your customer service center into a revenue-driving cornerstone with this comprehensive guidebook.

    February 1, 2024

  • resource

    2023 hero experience report

    Uncover the motivations, challenges, and opportunities empowering the modern customer service team.

    February 2, 2024

  • webinar

    How to deliver exceptional customer support at every touchpoint

    Learn the importance of meeting customers where they are

    May 23, 2023

  • webinar

    How ChatGPT is changing the customer support ecosystem

    Here’s what today’s CX leaders are doing about it.

    March 10, 2023

  • webinar

    Scaling customer support in a high-growth company

    Jeanne Bliss shares secrets from the best high-growth companies.

    August 21, 2019

  • resource

    The 2025 guide to AI customer service

    How to build, scale, and perfect your AI support strategy

    February 13, 2025

  • webinar

    Scalable growth without the frights — Busting the Gorgias ghost

    Discover the hidden pitfalls of choosing Gorgias for your customer support needs.

    October 11, 2024

  • webinar

    People-centric customer service in the age of AI

    Learn about the new era of CX, which uses AI and human support to foster stronger loyalty.

    April 1, 2024

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