Launching Sidekick Voice Classroom

July 16, 2025 | 11:00 am - Noon PDT

Learn practical setup and optimization strategies to get the most from your AI-powered voice support.

Master the technical setup and best practices for Sidekick Voice

Join Gladly's product experts for a practical, interactive deep-dive into Sidekick Voice deployment. Learn end-to-end setup, explore proven optimization strategies, and discover common use cases that drive results. Perfect for technical specialists and implementation teams ready to get hands-on.

Join us to learn

How to set up Sidekick Voice from start to finish—from IVR configuration to live call testing—with real-time demos.

Best practices for optimizing your Voice setup, including when to use shared vs. separate guidebooks.

Real-world scenarios like order inquiries and escalations, plus an early look at upcoming Sidekick Voice capabilities.

Featured speakers

Dan Zhang

Staff Product Manager, Gladly

Emily Moore

Customer Enablement Manager, Gladly

Join CX leaders mastering AI-powered voice support

Reserve your seat