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CX software for all industries

CX software built for every industry

Gladly helps industries like retail, travel, tech, and financial services deliver seamless support that builds loyalty at scale.

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A couple stands in a modern lobby, smiling at a phone. They have luggage, suggesting travel. The scene conveys a relaxed, happy atmosphere.

Travel & hospitality

A single guest view connects history, bookings, and preferences so staff can personalize service while AI manages check-ins, upgrades, and changes 24/7.

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A woman with long hair smiles while typing on a laptop. She's wearing a colorful sweater. A green potted plant is blurred in the background.

Retail & ecommerce

AI handles ecommerce requests end-to-end while agents focus on relationships. Complete customer view enables personalized experiences from WISMO to upsells.

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Smiling woman in a yellow shirt writes in a notebook beside an open laptop. She's working at a wooden desk near a large window, conveying a productive mood.

Marketplaces & platforms

Trust grows when buyers and sellers get consistent, on-brand experiences. AI resolves order questions, and agents step in with full context.

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Transform your industry with customer-first CX software

From retail to financial services, Gladly helps teams deliver seamless, personal experiences that build loyalty and growth.

CX software for all industries | Gladly