An AI-powered CX platform that sets a new standard
Ready to see how customer experience can be a competitive advantage? Watch a video demo of the Gladly CX platform and see why leading brands refuse to compromise on efficiency or experience.
Watch Sidekick come to life
See how our AI agent interacts with customers and supports agents.
Witness the single conversation thread
Experience the continuous, lifelong conversation across every channel.
Get a look at how to train the AI
Learn how our AI continuously learns and gets smarter over time.
Trusted by the world’s most customer-focused brands
Why world-class brands choose Gladly
"With Gladly, our agents are helping customers across channels from a single view that makes their work easier."
Kate Showalter
Vice President, Customer Care, Crate & Barrel
"We want to build a loyal relationship with a conversation that goes over years and months. It shouldn't feel like a transaction. That's why we chose Gladly."
Jim Gallagher
VP Customer Care, Nordstrom
"We saved costs without sacrificing a single shred of our brand identity. In fact, Gladly helped reinforce it at every touchpoint."
Mike Beaubrun
Director, Global Head of Customer Experience, Condé Nast
