Gladly takes on Atlanta
May 4, 2026 - May 6, 2026
3315 Peachtree Rd NE, Atlanta, GA 30326
Experience Gladly Connect Live 2026, the premier gathering for CX leaders to connect and innovate.
Network with leading brands
Be part of a community of leaders redefining customer experience.
Last year's speakers
Incredible CX leaders and innovators who took the stage at Gladly Connect Live 2025.
Kate Showalter
Vice President, Customer Care and CBH Services, Crate and Barrel
Andy Lisk
Vice President, Global Head of Customer Service, StockX
Heather Bissell
Interim VP, Customer CARE & Fraud, Nordstrom
Tim Wickes
Director of Customer Service, Tecovas
Nancy Orgill
Customer Support Manager, KÜHL
Mandi Geary
Dir. Customer Care, BSN SPORTS
Thomas Harden
Sr. Director of Customer Care, The Black Tux
Ben Devey
Sr Director of Customer Experience, Ollie
Hailey Ellsworth
Dir. Customer Experience, Framebridge
Jim Rodden
Chief People Officer, MaryRuth’s
Danny Cox
VP Guest Experience, Breeze Airways
Brian Kershon
Director of Customer Experience, Zenni Optical
Benefits
Unlock the future of AI in CX
Discover how AI is reshaping customer experience with real strategies and stories from leading global brands.
Build your CX inner circle
Connect with top minds in retail, aviation, subscription, and more to share insights and spark new ideas.
VIP perks for your Atlanta trip
Enjoy discounted flights and hotel room blocks to make your trip to Atlanta seamless and affordable.
Get ready for Gladly Connect Live 2026 in Atlanta
Spots are limited. Don’t wait. Register today to be part of the future of AI in CX.
FAQ
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Location
InterContinental Buckhead 3315 Peachtree Rd NE Atlanta, GA 30326