Your inside look at Gladly Connect Virtual
Catch up on the AI strategies, demos, and insights top brands are using to transform customer service—now available on-demand.
About Gladly Connect Live
Gladly Connect Live is an annual CX event where industry experts, customer service professionals, and leaders from the world’s most influential brands gather to share practical insights, best practices, and winning strategies to deepen customer relationships and strengthen brand loyalty.
Who is Gladly Connect Live for?
CX leaders and enthusiasts
Individuals invested in boosting agent productivity, reducing churn, and transforming their customer service center into a revenue generator.
Industry analysts and AI thought leaders
Experts who analyze industry trends and shape CX thinking, seeking to understand innovative solutions and their impact on the evolving AI landscape.
Gladly customers
Companies who have made customer service their business with Gladly and are looking for fresh insights, best practices, and winning strategies from their peers.
Partners and developers
Those eager to see what’s on Gladly’s product roadmap and help deliver on our promise to build a customer service platform with people at the center.
Meet some of the incredible brands who have spoken at Gladly Connect Live
