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CX software for all industries

Customer experience AI built for any industry

Gladly helps industries like retail, travel, tech, and financial services deliver seamless support that drives devotion at scale.

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A woman in a white blouse sits at a desk, gazing thoughtfully at a laptop while holding eyeglasses. The scene is bright and focused, suggesting concentration.

Financial services

Gladly powers fast, secure service with customer experience AI that resolves routine inquiries, reduces workloads, and escalates complex issues with full context.

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A joyful family of four sits on a beige sofa. Parents and two children gather around a laptop, smiling in a bright living room with large windows and plants.

Telecommunications

Use Gladly to automate high-volume intents, improve customer retention, and more.

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A couple stands in a modern lobby, smiling at a phone. They have luggage, suggesting travel. The scene conveys a relaxed, happy atmosphere.

Travel & hospitality

A complete guest view connects history, bookings, and preferences so staff can personalize service while Gladly manages check-ins, upgrades, and changes 24/7.

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A woman with long hair smiles while typing on a laptop. She's wearing a colorful sweater. A green potted plant is blurred in the background.

Retail & ecommerce

Gladly resolves ecommerce requests end-to-end and supports team members in solving issues and deepening relationships. A complete customer view enables personalized experiences from WISMO to upsells.

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A man in a yellow sweater sits by a window, focused on his smartphone. He has a laptop on his lap and a coffee cup beside him, conveying a relaxed, studious mood.

Technology & software

Gladly keeps users moving with customer experience AI that resolves issues across channels, reduces ticket volume, and escalates complex cases with diagnostic content.

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A woman in a blue shirt smiles while unboxing a white mug. She sits on a beige couch with unpacked boxes around, conveying a sense of delight and anticipation.

Online marketplaces

Gladly resolves order questions, and team members step in with full context to deliver consistent on-brand experiences that grow trust with buyers and sellers.

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A smiling woman with wavy brown hair holds a yellow box inside a bright pharmacy. She wears a cream shirt, conveying a cheerful and welcoming atmosphere.

Healthcare

Gladly helps you deliver care that feels personal, not procedural, with AI that remembers every client and scales empathy effortlessly.

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A person relaxes on a couch, wearing headphones and a leopard-print headband, eyes closed, smiling contentedly. Sunlight filters through a window. Tattoos on arms.

Media & entertainment

Use Gladly to personalize experiences, moderate UCG at scale, and streamline support.

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A man with glasses smiles while holding a small package in a cozy, well-lit living room. The room features wooden furniture and decorative plants, creating a warm atmosphere.

Consumer goods

Support every product from setup to replacement with AI that builds loyalty, reduces returns, and keeps customers coming back.

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Transform your industry with Gladly

From retail to financial services, Gladly helps teams deliver seamless, personal experiences that drive efficiency and the devotion that creates lasting value.

CX software for all industries | Gladly