Skio
Skio helps eCommerce brands build stronger customer relationships through smarter, simpler subscription experiences. Designed for growth, it empowers brands to drive retention, boost loyalty, and deliver seamless recurring revenue at scale.
Integrate Gladly with Skio to empower AI to automatically resolve subscription-related inquiries. With Skio, Gladly can access a customer’s subscription details in real time--allowing it to independently resolve issues like cancellations, changes, or status checks. This reduces agent workload and elevates the overall customer experience by delivering fast, accurate, and personalized resolutions at scale.
Power AI with subscription data
Surface subscription data directly to Gladly so it can respond accurately and contextually, delighting customers with fast, tailored service.
Free up support agents
Let AI handle subscription-related queries so your support agents can focus on high-impact conversations that require empathy, expertise, and the human touch.
Provide end-to-end resolutions
Enable AI to fully resolve subscription questions by answering inquiries and taking action on the customer’s behalf--no agent involvement needed.
How To Get Started?
This integration is built out-of-the-box in partnership between Gladly and Skio. To get started, press the “Get Started” button and login to your Delighted account to begin the set-up process.
CX that works with your tools
Give your agents one place to work while Gladly connects to the systems you already use. From ecommerce and order management to CRM and messaging, your team gets the full customer picture without extra tabs.