Smile.io
Spotlight valuable customer loyalty insights right in Gladly. Reps can see the number of loyalty points, VIP tier, and more to deliver curated experiences to your most important customers.
Smile is an eCommerce marketing platform that helps brands drive growth by creating engaging experiences to build lasting customer relationships. Companies use Smile to boost sales by collecting & publishing Customer reviews and visual content.
Better Customer Service
With Smile providing the right Customer context at the right time, Agents can better help Customers by offering a more personalized experience.
CX that works with your tools
Give your agents one place to work while Gladly connects to the systems you already use. From ecommerce and order management to CRM and messaging, your team gets the full customer picture without extra tabs.