Native Shoes’ mission to create a lighter, radically personal world
Featuring Bec Boxall
VP of Marketing, Channels, and Customer Experience at Native Shoes
In this Gladly podcast episode, Bec Boxall, the VP of Marketing, Channels, and Customer Experience at Native Shoes, shares how their mission to “Live Lightly” has guided this animal-free footwear brand to design shoes that make for a happier and healthier world.
Periods of transformation often result in some of the most exciting leaps forward for a brand. Listen to hear Native’s story.

"When your work is aligned with your values, it's a happier place to be working from."
Bec Boxall
VP of Marketing, Channels, and Customer Experience, Native Shoes

About the host
Joseph Ansanelli is Executive Chairman & Co-Founder of Gladly, a CX platform powered by AI that puts people, not tickets, at the center of every conversation. In addition to leading Gladly, Joseph is a partner at Greylock Partners. As host of Radically Personal, he serves as a curiosity translator, drawing out strategies and hard-won lessons from CX leaders navigating the AI revolution, exploring how they prove ROI, manage change, and scale without compromise.
Recommended for you

How TUMI is Designing for World-Class Experiences
Hear from TUMI about understanding customers, what drives brand loyalty, and how to provide the same level of service no matter where in the world you are.

Changing the World, One Step at a Time – Allbirds Bonus Episode
In this bonus episode, hear how Allbirds is tackling their greater mission to combat climate change and how the CEO got to be where he is today.

Changing the World, One Step at a Time with Allbirds
Hear from Allbirds how Allbirds provides the best possible customer experience—from custom seats to shoe boxes.