June 12, 2025
Instagram on the Gladly customer service platform
Be where your customers are and be ready to help on the most popular social commerce platform.
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Deliver instant customer satisfaction
With Instagram messaging natively available as a channel on the only people-centered customer service platform, your team can deliver radically personal service on the most popular social commerce platform:
Drive sales over support with key customer context
Deliver fast, personalized service at scale
Leverage the efficiencies of concurrency
Set and monitor SLAs and performance
Power up Instagram support
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