Shopify and Gladly
Learn how some of the fastest-growing brands on Shopify empower their customer service agents.
Webinars and videos
Watch product walkthroughs, expert sessions, and Shopify-focused CX strategies, on demand.
August 20, 2026
Why Bombas switched to Gladly
August 20, 2026
Scalable growth without the frights — Busting the Gorgias ghost
August 20, 2026
Why Our Place switched to Gladly
August 20, 2026
Rothy's masters AI and human service | Video testimonial
August 20, 2026
2 min read
Powering a small team to provide personalized customer service
Shopify brands out loud
Listen to Shopify brands talk about their CS experience on the Radically Personal podcast.
Shopify customer stories
See how Shopify brands deliver standout support experiences, and what you can borrow for your team.
August 20, 2026
6 min read
How MaryRuth's simplified support and scaled their brand
August 20, 2026
4 min read
Rothy’s creates blueprint for scalable customer service
August 20, 2026
7 min read
From legacy to leading edge — Condé Nast's CX evolution
August 20, 2026
2 min read
Delivers personalized, concierge-style service with a small team
See how Shopify brands use customer service to drive more revenue — not just resolve tickets
Get the guide
Shopify growth insights
Tactics and examples to improve customer experience, reduce churn, and increase repeat purchases.
August 20, 2026
11 min read
Best Shopify integrations in 2026 to build a connected stack
August 20, 2026
16 min read
Best Shopify apps for SMBs to boost support and growth
August 21, 2026
4 min read
Best Shopify apps for ecommerce growth in 2026
August 20, 2026
5 min read
Connecting Shopify to an Etsy shop
August 20, 2026
3 min read
Gladly AI: New integrations for seamless, powerful customer service
August 20, 2026
7 min read
How Shopify Plus brands deliver standout customer service
August 20, 2026
3 min read
3 long-term strategies to grow Shopify revenue in 2025
August 20, 2026
5 min read
Migrating from WooCommerce to Shopify
August 20, 2026
15 min read
Shopify for small businesses and solving the CS bottleneck
August 20, 2026
4 min read
Shopify Plus basic training
August 20, 2026
11 min read
Boost Shopify Sales: Focus on Customer Satisfaction
August 20, 2026
5 min read
Shopify vs. Etsy: Finding the right fit for fast-growing ecommerce