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Best AI tools for small businesses in 2026
Discover AI solutions for small business that deliver efficiency without losing your humanity. From ChatGPT to AI customer support, here's what actually works.
October 13, 2025
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Rothy’s Creates Blueprint for Scalable Customer Service
Learn how Rothy’s lean customer service team leveraged AI to deliver personalized support at scale, turning service into a revenue driver.
August 27, 2025
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Can you spot our AI agent, Gladly Sidekick?
Test your skills in identifying Gladly Sidekick vs human customer support conversations. Challenge yourself with real examples and win exciting prizes!
July 23, 2025
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Pulled-forward spending is real and here’s how you avoid the post-spike slump
Facing a post-spike slump from pulled-forward spending? Discover how AI-powered CX strategies boost customer retention and turn support into a revenue driver.
June 17, 2025
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Explore Gladly customer service | AI-powered, ticket-free CX
The Gladly CX platform unifies automation, customer context, and real-time insights—so support teams can deliver faster, more personal service at scale.
May 22, 2025
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Customer Service AI Platform - Rated #1 easiest-to-use
Gladly is the AI customer service software that powers radically efficient, radically personal support—treating people like people, not tickets.
May 22, 2025
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AI in commerce is the future — and ticketing systems will hold you back
AI is revolutionizing commerce, making ticket-based support outdated. Discover why AI-led commerce is the future for human-centered customer support.
April 22, 2025
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Customer service is doing AI wrong — and it’s costing more than you think
Is your company using AI to cut customer service costs? Then you're doing it wrong.
March 19, 2025