What you'll walk away with
What's shipped in 2026
A walkthrough of new capabilities across Gladly and Gladly Team — from AI features to the tools your team uses every day.
AI built for your team
See how AI is embedded across the platform to help team members resolve faster, serve smarter, and stay in control — not get replaced.
A look at what's coming
Get a preview of where the Gladly platform is headed for the rest of the year, straight from the product team building it.
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Meet the speakers
Austin Reece
Senior Director, Product, Gladly
Nidhi Nair
Senior Manager, Product Marketing, Gladly
Mel MacAlister
VP of Customer Success, Gladly