Building an in-house customer service team for efficiency and personalization
Jason Faria, Vice President of Customer Experience at V Shred, shares best practices for expanding self-service and building an in-house customer service team to maximize efficiency. Watch the on-demand webinar to hear his insights and learn how they transformed their approach to customer service.
Watch today to learn
The steps and strategies for successfully moving from an outsourced model to an efficient, in-house customer service team
How to maintain a personal touch with customers while maximizing team efficiency to deliver outstanding support
Best practices for implementing and expanding self-service options, empowering customers to resolve issues quickly and independently
Featured speakers
Jason Faria
Vice President of Customer Experience, V Shred
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