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Scale support smarter — cut costs without cutting quality

Get proven strategies to grow efficiently, without needing a massive budget or huge support team.

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Deliver enterprise-level CX on a smaller budget

CX leaders are expected to deliver enterprise-level results — without enterprise-level budgets.

The challenge? Growing customer expectations, rising support volume, and headcount that just can’t keep pace.

In this webinar, you’ll learn how leading support teams are scaling smarter — consolidating tools, automating workflows, and keeping service personal while controlling costs.

What you'll learn

Proven strategies to expand customer support while keeping costs down

How to maintain meaningful customer interactions even as your team grows

Why consolidating tools creates leaner, more efficient support operations

Featured speakers

John McCahan

John McCahan

Vice President of Customer Care, FTD

Christina Sheehan

Christina Sheehan

Associate Director, Crate & Barrel

Simas Tamosaitis

Simas Tamosaitis

Director of Sales and Services, SelectBlinds

How brand leaders scale smarter