How Framebridge boosted efficiency and cut onboarding time with Gladly
Change can be challenging, but not with Gladly. In their first quarter after switching from Zendesk to Gladly, Framebridge experienced a 20% increase in agent efficiency and a 60% reduction in new agent onboarding time — cutting it down from a full day to just two hours. Watch the on-demand webinar to see how Gladly can help your business achieve similar results.
Watch today to learn
The key factors that led Framebridge to switch from Zendesk to Gladly for better customer support
How the transition to Gladly impacted Framebridge’s agents, from improved workflows to a faster onboarding process
The specific benefits that set Gladly apart, helping Framebridge achieve a 20% boost in efficiency and faster onboarding times
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