Tips, tricks, and best practices to elevate your ecommerce customer service.
5 minute read
Delve into the most prevalent AI misconceptions and truths shaping modern ecommerce customer service teams.
3 minute read
7 minute read
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Keeping up with your customers in today’s retail environment
Great customer support is essential to building brand loyalty and driving continued growth. We’ve put together a couple of tips to. and the competition.
How to make holiday shopping more human
Discover how human, personalized customer support – especially when things don’t go as expected – can turn holiday shoppers into loyal, returning customers.
How to Use AI in Ecommerce This Holiday Season
Discover the best ways AI can help retailers maintain customer satisfaction, reduce costs, and unlock revenue during this make-or-break time.
Five ways to prevent your shoppers from having a spooky experience
Consider these important dos and don’ts for your brand’s customer service team – so your shoppers can leave feeling treated, rather than tricked.
How Chubbies is building a community of advocates & lifelong customers
The power of building community amongst your customer base.
How Crate & Barrel drives revenue with a modern contact center
What happens when you, and the rest of the world, are forced to shut the doors to all your retail stores with a day’s notice?
How KURU Footwear drives sales while reducing contact volume
When orders are on the rise, you simply can’t afford to let your customer support fall behind.
Gladly certified as Shopify Plus partner
Our partnership with Shopify furthers our mission of empowering brands to deliver radically personal customer experiences at scale
Allbirds is changing the world, one step at a time
What does making the world’s most comfortable shoe have to do with saving the world?
How to create an unforgettable holiday shopping experience
Create an online shopping experience that feels like a warm hug this season
10 Holiday Tips and Tricks to Optimize Your Help Center
Brands must look at all facets of their online business and ensure they are optimized for growth
Shopify Plus basic training
If are looking for ways to reinvigorate your business, one of the most important steps you should be considering is providing Shopify Plus basic training.
Innovative ways to implement personalization for online stores
This time, it’s personal.
Best shipping software for ecommerce businesses
A list of some of our favorite shipping software for ecommerce businesses.
