Boosting CX profits

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Cover of a guide titled 'The Complete AI CX Platform Comparison Guide' by Gladly. A small group in discussion is pictured near a laptop, suggesting collaboration. Below, a matrix compares AI CX platforms, indicating performance categories.

CX AI platform comparison matrix

Make an informed CX AI platform decision with our comprehensive side-by-side comparison of leading solutions and their key capabilities.

Published: September 19, 2025
Updated: December 23, 2025
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2025 Customer service software comparison table

2025 Customer service software comparison table

Compare 15 customer service platforms on pricing, AI, and more. Download this free table to find the best software for your B2C brand.

Published: February 5, 2026
Updated: February 5, 2026
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Document titled 'A buyer’s checklist for outcomes-based pricing' by Gladly, with a photo of three people discussing around a table. Includes sections on AI capabilities and customer-centric data architecture. Professional and informative tone.

CX buyer’s checklist

Key features to compare when choosing an AI-powered CX platform.

Published: September 9, 2025
Updated: September 15, 2025
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Woman smiling on cell phone

Essential direct-to-consumer customer service personalization guide

Discover 5 ways to get personal with your customers to drive more revenue.

Published: January 31, 2024
Updated: August 5, 2025
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5 tips to avoid the customer service holiday hangover

Dodge some of the biggest challenges this holiday season.

Published: February 1, 2024
Updated: August 5, 2025
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Woman looking at credit card to make a purchase on laptop

Customer service guide to revenue generation

Turn your customer service department from a cost center into a revenue generator.

Published: February 1, 2024
Updated: August 5, 2025
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Scaling a customer support team for ecommerce growth

Transform your customer service center into a revenue-driving cornerstone with this comprehensive guidebook.

Published: February 1, 2024
Updated: August 5, 2025
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Two friends smiling and looking at a cellphone

Using Instagram to drive revenue alongside a great support experience

Learn how a channel-independent social support commerce strategy can generate huge returns.

Published: February 1, 2024
Updated: August 5, 2025
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25 customer service benchmarks you need to grow your business

Key benchmarks that empower decisions

Published: February 1, 2024
Updated: August 5, 2025
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