August 5, 2025

A new era of AI without compromise

Download our free infographic to learn how Customer AI delivers radically personal experiences that are also radically efficient. See how it works, why it’s different, and the results it’s driving for brands like yours.

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Three tablet screens display a presentation about "Customer AI" by Gladly. Features include benefits, use cases, and improvement statistics in a clean, modern layout.
Infographic titled "The 5 Differentiators of Customer AI" listing features: customer-centric, intelligent, powerful, channel-fluent, and support-friendly. An image of a person holding a credit card by a laptop is on the right. The tone is professional and informative.

What you’ll learn inside

  • A simple, clear definition of Customer AI.

  • The 5 key differentiators that set Gladly's AI apart from the competition.

  • Real-world results from top brands using Customer AI to drive revenue and loyalty.

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Gladly Customer AI: the power of ‘AND’

AI for CX leaders who refuse to choose between cost and care.

Published: May 26, 2025
Updated: August 5, 2025
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The 5 principles behind Gladly Customer AI intelligence layer

Explore the 5 principles of Customer AI that power efficient, personal conversations at scale, without compromising on experience or operational impact.

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Published: May 22, 2025
Updated: November 18, 2025
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Inside Gladly
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Explore Gladly customer service | AI-powered, ticket-free CX

The Gladly CX platform unifies automation, customer context, and real-time insights—so support teams can deliver faster, more personal service at scale.

Published: May 22, 2025
Updated: October 15, 2025
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