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Support & service
AI resolves routine inquiries instantly, agents get full context to focus on what matters, and managers gain insights to improve performance and well-being.
October 2, 2025
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Scaling companies
As you scale, stay personal. Gladly unifies conversations, automates routine work, and equips agents with AI for efficient, personal service.
October 2, 2025
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Free CX tools to improve your experience
Interactive assessments and quizzes to benchmark your CX performance and discover where AI can make the biggest difference.
September 17, 2025
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Improve guest satisfaction with Gladly Customer Service Platform
Gladly AI-Powered Customer Service Platform is redefining guest experiences and improving satisfaction scores through customer-centric service.
March 18, 2025
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Gladly Hero
Learn more about Hero, Gladly’s ticket-free CX platform that enables agents to provide VIP-level customer experiences. Learn more.
March 18, 2025
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Instant insights and actionable feedback with real-time CSAT
Get instant insights and actionable feedback from real-time CSAT to help agents and managers improve customer experiences at every interaction.
March 13, 2025
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Revenue generation
See how ecommerce brands use Gladly to revenue from their customer service teams while delivering radically personal customer experiences.
March 11, 2025
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Customers | Gladly
Read the inspiring stories of our customers -- amazing companies leading the charge and delivering radically personal customer experiences.
March 10, 2025