4 reasons ecommerce brands chose Gladly

Accessible design and UI? Check. A full array of out-of-the-box features? Check. Modern technology that scales as the business does? Check.

Gladly implementation — customers weigh in

Discover what users have to say about the Gladly implementation process in this review roundup, from user adoption to ease of use and setup.

Demystifying Gladly integrations

See how Gladly Integrations connect all the systems together that your customers need to help them thrive.

Gladly certified as Shopify Plus partner

Our partnership with Shopify furthers our mission of empowering brands to deliver radically personal customer experiences at scale

How Agent Status provides workday visibility, across channels

Managers finally have true visibility into all agent activity, all in a single space.

Increasing live chat sales with Gladly Payments

What if you could empower your agents to close the sale, in the moment, as they’re talking to your customer?

Gladly IVR support system and technology

Customers have more options than ever to get in touch, but voice continues to be the top channel they turn to for support.

Glad(ly) to Be a Woman this International Women’s Day

From hashtags on social media, to female-led marches on streets all over the world, the past two years have seen a renewed focus on female empowerment.