June 12, 2025

CX self-assessment checklist

Evaluate the state of your customer service capabilities.

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Discover your hidden CX needs

Customer service is the heart of customer experience. So, of course, it needs a checkup from time to time. Take our self-assessment to analyze and summarize your company's CX capabilities and needs. It can help reveal opportunities for optimization and internal collaboration with other departments and systems.

Check your CX health

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